Join a team that thrives on growth, purpose, and collaboration.

At Zampa Partners, we believe in going further together. We’re an advisory firm where curious minds grow with purpose and where your impact matters from day one.

We’re currently looking for an Operations Senior Team Leader to join our team.

What you’ll be doing:

• Leading and coordinating operational projects to ensure timely and efficient delivery of objectives, including the successful implementation and ongoing optimisation of Scoro.
• Developing and streamlining internal processes to enhance productivity, consistency, and overall operational efficiency.
• Overseeing the preparation and analysis of operational and performance reports to support data-driven decision making.
• Managing and approving fee proposal processes to ensure accuracy, compliance, and alignment with company standards.
• Providing regular status updates and strategic insights on proposals and operations to senior management and partners.
• Managing and continuously improving the client onboarding process, ensuring a seamless and professional experience.
• Ensuring compliance with company policies, and contributing to the development and implementation of new operational policies and procedures.
• Overseeing office management and premises operations, including front office functions and overall workplace efficiency.
• Leading, mentoring, and developing the operations team to ensure high performance, professional growth, and effective collaboration.
• Managing ad hoc operational projects, administrative tasks, and cross-departmental initiatives as required.

What you’ll bring to the role:

• Proven experience in operations management or a similar leadership role.
• Strong understanding of office management systems, workflows, and operational best practices.
• Excellent leadership, team management, and interpersonal skills.
• Exceptional time management and prioritisation abilities in a dynamic environment.
• Strong attention to detail coupled with effective problem-solving and decision-making skills.
• Excellent written and verbal communication skills in English.
• Highly organised with strategic thinking and planning capabilities.
• Proficiency in MS Office and familiarity with operational tools such as Scoro (or similar platforms).

What we offer:

We care about your growth, your wellbeing, and your future. Here’s what to expect when you join us:

Personal Growth

• CPE training and continuous development opportunities
• Monthly mentoring check-ins and regular appraisals

Perks

• Complimentary daily lunches
• Discounts on gym memberships and other services

Health & Wellbeing

• Comprehensive health insurance
• Employee Assistance Programme (EAP)
• Beneficial loan rates through our partnership with a local bank

We’re proud to be recognised with both the HR Quality Mark by FHRD and the Equality Mark certification, reflecting our commitment to outstanding HR practices, a culture of inclusion, and the wellbeing and growth of every team member

If this sounds like the next step in your career, we’d love to hear from you. Let’s build something meaningful together.

Kindly note that only shortlisted candidates will be contacted.